Elite Medical Transcription offers medical transcriptions that are high-quality and low in error. EMT will focus on two markets segments: solo psychologists and small-sized practices of psychologists. These market segments are the most reliable customers of outside transcription services. EMT also serves other segments of the market that may have more urgent service requests.
EMT will offer the convenience and accuracy that the medical community of Eugene has not experienced yet through the use sophisticated software. Additionally, they will have extensive training requirements for their staff to insure highly qualified transcribers.
These competitive advantages, coupled with a growing market, will allow EMT to quickly gain market penetration. The company will be profitable after eight months and have a steady net profit by three years.
1.1 Objectives
Elite Medical Transcription’’s initial three years of operations have the following objectives:
- To create a service-based company whose primary goal is exceeding customer’s expectations.
- To increase our client base by 20% using superior service.
- To have 45%+ of our clients be repeat customers.
- To establish a home-based sustainable business, that is able to live off its own money flow.
1.2 Mission
EMT’s mission is to provide the finest medical transcription service available. We exist to maintain and attract customers. Everything else will follow this principle.